1. Call Handling & Outsourced Contact Centre Services - MPL Contact UK

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        Our call handling services mean you can always be there for your customers or never miss an order again

        Call Handling
        Out of Hours
        Overflow
        Flexible Dedicated Resources

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        How many sales could you be missing if your calls are not being answered?

        Call Answering

        Customer Service

        Professional and reliable contact centre customer service

        Help Desk
        Call Out & Escalation
        Customer Service Management

        MPL contact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994

        We are one of the UKs leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast and Sutton Coldfield.

        Happy Clients

        Extremely satisfied clients love what we do for them so stay with us for the long term.

        Expert advice

        Happy, loyal & committed agents means we retain the best skills & knowledge.

        High performance

        Consistently high service levels achieved across all clients.

        Quality score

        95% of our agents achieve their qualityscore bonus.

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        We'll never share your email address and you can opt out at any time, we promise.
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